ITIL® 4 Foundation Handbook
Introduction
What is the ITIL® Foundation Handbook?
The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.
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ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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Who is it for
Is the ITIL® Foundation Handbook right for me?
The ITIL® Foundation Handbook is perfect for Managers, Practitioners, Vendors and Consultants, who wish to use this manual as a reference guide. It is also ideal for people who are undertaking the ITIL® Foundation course and who need supplementary materials to the course.
Careers
How will the ITIL® Foundation Handbook advance my career?
The ITIL® Foundation Handbook helps in providing a solid basis for advancing through the ITIL® qualification structure. It will help your career in service management immeasurably.
Why study with us
Why purchase the ITIL® Foundation Handbook from e-Careers?
- Updated in line with the latest syllabus
- From the official publisher of ITIL®
- It will help you to prepare for the ITIL® Foundation exam
- Describe the key principles and practices of IT service management
- Relevant sections of the core publications
- Available in English, German, Japanese, Russian and Finnish
- Quality assured and endorsed by itSMF International
- Manual can be used for reference throughout training and to refresh your memory
- Books are exempt from VAT.
Course Details
What chapters does the ITIL® Foundation Handbook include?
- Introduction to the ITIL® service lifecycle model
- Overview of the ITIL® qualification structure
- Service strategy
- Service design
- Service transition
- Service operation
- Continual service improvement
What does the ITIL® Foundation Handbook cover?
- The key principles and practices of IT service management
- Get an introduction to the ITIL® service lifecycle
- Understand the ITIL® qualification structure
- Learn about the core components of the ITIL® service lifecycle
PLEASE NOTE: Books are exempt from VAT.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.