SVQ in Customer Service at SCQF Level 5
Introduction
On completion of this VQ, candidates should be able to:
- Communicate using customer service language
- follow the rules to deliver customer service
- plus 5 optional units
Course code
W2CS
Location:
Varies
Duration
1 Year
Price
£400.00
Entry Requirements
This is a work based qualification.
Assessments
An Assessor will come out and observe you in the workplace and ask questions about the work you carry out. Candidates will be required to build an online portfolio.
Additional funding information
Eligible for ITA Funding - ITA Scotland. For Fee Waiver details, please contact Finance Department - T: 01387 734168
Course Contact Details
If you would like more information please contact David Walden Workbased Team Leader
Telephone:(01387) 734 311 orE-mail: waldend@dumgal.ac.uk
Telephone:(01387) 734 311 orE-mail: waldend@dumgal.ac.uk