SVQ in Customer Service at SCQF Level 6

Introduction

On completion of this VQ, candidates should be able to:

  • Demonstrate understanding of customer services
  • Demonstrate understanding of the rules that impact on improvemenst to customer service
  • Plus 5 optional units

Location:

Varies

Duration

1 year

Price

£600.00

Entry Requirements

This is a work based qualification.

Assessments

An Assessor will come out and observe you in the workplace and ask questions about the work you carry out. Candidates will be required to build an online portfolio.

Additional funding information

ITA Scotland. For FEE WAIVER eligibility please contact Finance - 01387 734168

Course Contact Details

To APPLY - contact David Walden, Workbased Team Leader 01387 734311 waldend@dumgal.ac.uk