This accessibility statement applies to the Dumfries and Galloway College Website www.dumgal.ac.uk.
Our commitment to accessibility
Dumfries and Galloway College is committed to ensuring our website is accessible to as many people as possible. We aim to provide an inclusive digital experience and are continually improving accessibility.
You should be able to:
- Change colours, contrast levels and fonts using your browser or device settings.
- Zoom in up to 400% without the text spilling off the screen.
- Navigate most of the website using only a keyboard or speech recognition software.
- Reduce motion and animation using your device settings.
- Listen to most of the website content using a screen reader (including JAWS, NVDA and VoiceOver).
- View embedded videos with closed captions (except live video feeds).
For more advice on adjusting your device to suit your needs, please visit AbilityNet .
How accessible this website is
We are aware that some parts of our website are not fully accessible:
- PDF documents:
Many are not fully accessible to screen readers. You can request an accessible version of any document by contacting us at info@dumgal.ac.uk or by calling 01387 734 000. - Audio descriptions for videos:
Our pre-recorded videos include closed captions, but do not currently have audio descriptions. - Button labelling:
Some link buttons are labelled as “Read more” or “Click here,” which may not provide enough context for screen reader users. - Embedded PDFs:
These are not accessible via screen readers due to limitations in Adobe products. We are actively phasing out embedded PDFs and will provide accessible alternatives on request. - Google Maps:
Embedded maps are not fully accessible to screen readers. We provide text descriptions of locations and are happy to provide further information via phone or email. - Form fields:
Currently, form fields do not use the autocomplete feature.
Feedback and contact information
If you experience any issues not listed on this page or need information in an alternative format, please contact us:
- Email: info@dumgal.ac.uk
- Phone: (01387) 734 000
We aim to respond to all accessibility requests within 5 working days.
If you need directions and cannot view the map on our ‘Contact Us’ page, please call or email us for assistance.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Dumfries and Galloway College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
Non-Compliance with the accessibility regulations
- PDFs and documents: Some PDFs are not in an accessible format. Documents created before 23rd September 2018 are exempt unless essential to our services. We will provide accessible versions upon request.
- Autocomplete in forms: Some form fields do not use the autocomplete feature, which we are working to implement.
Disproportionate burden
We have assessed the cost and resources required to make all historic documents accessible and concluded that doing so would be a disproportionate burden. We are focusing on making new documents fully accessible and providing accessible alternatives upon request.
Content that’s not within the scope of the accessibility regulations
- PDFs and other documents: Documents published before 23 September 2018 that are not essential to our services are exempt.
- Live video: We do not provide captions for live video streams, but all pre-recorded content will include captions.
- Online maps: Embedded Google Maps are not fully accessible to screen readers. We provide text descriptions and are available to offer further support.
What we’re doing to improve accessibility
We are taking the following steps to enhance our website’s accessibility:
- Conducting independent accessibility testing during the next year to identify and address any remaining issues..
- Annual training for staff on accessibility best practices.
- Replacing non-accessible PDFs with accessible formats.
- Phasing out embedded PDFs to improve accessibility.
- Developing a set of accessibility guidelines to support staff in creating accessible documents.
Preparation of this accessibility statement
This statement was prepared on 17th September 2020 and last reviewed on 17th April 2025.
The website was last tested on 25th February 2025 against the WCAG 2.2 AA standard. The testing was conducted by Dumfries and Galloway College using a combination of manual and automated tools, including Google Chrome’s Lighthouse tool, screen reader testing, and keyboard navigation assessments.