ITIL® Service Transition Manual

This course is currently closed for new learners.

Introduction

The ITIL® Service Transition 2011 Edition has been updated to improve consistency, aid in navigation and improve readability. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.

Course code

S4SL

Location

Varies

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