Introduction
The CMI Level 3 Diploma in First Line Management and Leadership is designed for aspiring and practising first-line managers who want to develop their management and leadership knowledge, skills and confidence in greater depth.
This comprehensive qualification allows you to explore a range of key areas within first-line management and leadership, helping you develop the skills needed to lead and support teams, communicate effectively, manage performance and contribute to organisational success.
Delivered through flexible remote learning, the qualification allows you to study around your work and other commitments. You’ll have access to online learning materials, dedicated tutor support and personalised one-to-one sessions throughout your studies.
Your tutor will discuss your current role, experience and career goals with you and help identify the most appropriate units for your qualification. This allows you to focus your learning on areas that are relevant to your development and can be applied in your workplace.
Whether you are an experienced first-line manager looking to formalise your skills, preparing for a more senior management role, or looking to strengthen your career prospects, the nationally recognised CMI Level 3 Diploma provides an opportunity to develop your management and leadership capability.
Invest in your development, build your leadership confidence and take the next step in your management career.
Course code
ODFL
Location
Remote Learning
Duration
- Up to 6 weeks to complete each chosen unit
- Remote learning with access to online materials
- Tutor support via email, phone, or video call
- One-to-one sessions to guide your progress
Learners are encouraged to follow this schedule to ensure timely progression through the course.
If the outlined timeframes are not met, additional fees may be incurred to extend access or support beyond the standard duration.
Entry Requirements
There are no formal entry requirements for the CMI Level 3 Diploma in First Line Management and Leadership.
The qualification is suitable for aspiring and practising first-line managers, team leaders and supervisors who want to develop their management and leadership knowledge, skills and confidence.
You do not need to hold a previous management qualification. However, learners should have sufficient ability to undertake Level 3 learning and assessment and be able to commit to the study and assessment requirements of the Diploma.
As part of your enrolment, your tutor will discuss your current role, experience and development goals to ensure the qualification and selected units are appropriate for your needs.
Additional Entry Requirements
Important Notice for All Course Attendees
To attend and complete the course, you must bring valid photographic identification. Acceptable forms of ID include:
- A valid UK passport
- A full or provisional UK driving licence
Please note:
Failure to present a valid photo ID on the day may result in you being unable to complete the course.
This requirement is part of our compliance procedures and is essential for verifying participant identity.
Thank you for your cooperation.
Course Content
The CMI Level 3 Diploma in First Line Management and Leadership allows you to build a broad range of management and leadership skills through a choice of units.
Our default starting point is:
- Unit 330 – Organisational Awareness for First Line Managers
- Unit 331 – Approaches to Managing and Leading People and Teams
These units provide a strong foundation in first-line management, helping you understand your role within an organisation and develop effective approaches to managing and leading people and teams.
As the Diploma requires you to complete a minimum of four units, your tutor will discuss your current role, experience and career goals with you and help you select the most appropriate additional units for your qualification. This means your learning can be tailored to the areas of management and leadership that are most relevant to you and your career development.
Units Available
Depending on your role and development goals, you can choose from a range of units, including:
Unit 330 – Organisational Awareness for First Line Managers
Understand how organisations operate and how first-line managers contribute to organisational objectives and success.
Unit 331 – Approaches to Managing and Leading People and Teams
Explore different approaches to managing and leading people and teams and develop your understanding of effective leadership practice.
Unit 332 – Stakeholder Communication for First Line Managers
Develop effective communication skills and understand how to build positive relationships with stakeholders.
Unit 333 – Delivering Organisational Activities
Develop your ability to plan, organise and deliver activities that contribute to organisational objectives.
Unit 334 – Contributing to the Management of Change
Explore the role of the first-line manager in supporting and contributing to organisational change.
Unit 335 – Contributing to the Management of a Project
Develop your understanding of project management and how you can contribute effectively to workplace projects.
Unit 336 – Managing Problems and Decision Making
Develop skills in identifying problems, making informed decisions and finding effective solutions.
Unit 337 – Professional Development as a First Line Manager
Focus on your own professional development and identify opportunities to strengthen your management and leadership capabilities.
Unit 338 – Budgeting for First Line Managers
Develop your understanding of budgeting and the role first-line managers can play in managing financial resources.
Unit 339 – Technology for First Line Managers
Explore how technology can support effective management, communication and organisational activities.
Unit 340 – Supporting People Throughout the Employee Life Cycle
Develop your understanding of how first-line managers support employees throughout different stages of their employment.
Unit 306 – Principles of Equality, Diversity and Inclusive Working Practice
Develop your understanding of equality, diversity and inclusive working practices and their importance within the workplace.
Assessments
- Assessment Method: Written assignments for each unit.
- Format: Structured responses based on workplace scenarios.
Progression
Level 5 Certificate in Management and Leadership (CMI)
Level 5 Award in Management and Leadership (CMI)
Level 5 Diploma in Management and Leadsership (CMI)
Additional funding information
The course cost listed is applicable only to Scottish residents.
If you reside outside Scotland, please contact us to request the applicable fee:
openlearning@dumgal.ac.uk
Course Contact Details
If you would like more information, please get in touch.
Telephone: 01387 734233
E-mail: openlearning@dumgal.ac.uk
Booking Terms & Conditions | Dumfries & Galloway College (dumgal.ac.uk)