Microsoft 365 Advanced Copilot

Course Content

Foundations and AI Concepts

• Introduction to AI in the Workplace

  • How AI transforms workflows and boosts productivity

  • Ethical and responsible AI use in organisations

• AI Limitations and Challenges

  • Understanding AI biases and mitigation strategies

  • Managing expectations with AI tools like Copilot

• Overview of Copilot Capabilities and Architecture

  • How Copilot integrates with Microsoft 365 apps

  • The role of OpenAI’s GPT technology in Copilot

Deep Dive into Microsoft Copilot

• What is Copilot? Beyond the Basics

  • Key differences between Microsoft Copilot and other AI tools

  • Comparing different versions of Copilot

• Tour of Copilot 365 Across Applications

  • Real-world case studies

  • Use cases for Copilot in Word, Excel, PowerPoint, Teams, and Outlook

• Requirements for Using Copilot for 365

  • Licensing, deployment, and organisational readiness checklist

Advanced Tools: Agents and Copilot Studio

• Introduction to Copilot Studio

  • Customising AI models and responses to meet organisational needs

  • Creating templates and automating workflows with Copilot Studio

• Building Agents with Copilot Studio

  • What are AI Agents, and how do they function?

  • Setting up task-specific Agents for HR, Marketing, and IT Support

  • Practical demonstration: Building an Agent for email automation

• Integrating Agents with Microsoft Teams and Power Platform

  • Using Power Automate with Agents to streamline tasks

  • Real-time collaboration with AI-powered agents in Teams

Strategy and Best Practices

• Using Copilot for Advanced Marketing and Sales Strategies

  • Creating customer avatars

  • Personalised outreach campaigns

  • Content planning for engagement

• Best Practices for Security, Compliance, and Privacy

  • Securing AI-generated content and protecting sensitive information

  • Compliance considerations for organisations using Copilot

Enhancing Productivity with AI

• Advanced Prompting Techniques

  • Practical strategies for effective AI interactions

• Boosting Individual and Team Efficiency

  • Time-saving AI tips for repetitive and complex tasks

  • Identifying workflows to automate with Copilot and AI agents

• Lessons Learned

  • Common pitfalls and how to avoid them

Vision and Review

• Future Trends in AI and Copilot Development

  • Exploring upcoming features in Copilot and the Microsoft 365 ecosystem

• Key Takeaways and Q&A

  • Recap of key lessons and applications

  • Open Q&A session to address attendee-specific concerns