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Dumfries and Galloway College Business, Management & Accounting
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Work Based Training
SVQ in Business & Administration @ SCQF Level 8
This SVQ is designed for experienced professionals working in business administration roles who are actively involved in decision-making responsibilities. Ideal for those looking to advance their career.Upon successful completion, you will gain a recognised qualification which guarantees you have the skills, knowledge and abilities requir...
SVQ in Business & Administration at SCQF Level 6
This SVQ is designed for individuals currently employed in a business administration role who are looking to formalise and develop existing skills and knowledge. Ideal for those with experience in administrative duties and a level of decision-making, this qualification supports professional growth within office and business environments.U...
SVQ in Customer Service at SCQF Level 5
This is a work-based qualification with 2 mandatory and 5 optional units.On completion of this SVQ, candidates should be able to:
Communicate using customer service language
follow the rules to deliver customer service...
SVQ in Customer Service at SCQF Level 6
On completion of this SVQ, candidates should be able to:
Demonstrate understanding of customer services
Demonstrate understanding of the rules that impact on improvemenst to customer service
Plus 5 optional units...
Business Administration SCQF Level 5 (Modern Apprenticeship)
Modern Apprenticeships are a great way of gaining skills, qualifications and experience and starting a career without having to study full-time. You will be earning whilst you are learning! This is an opportunity to work towards an industry recognised qualification whilst you are learning ‘on the job’ and it’s a great way to kick-st...
Management SCQF Level 7 (Modern Apprenticeship)
Modern Apprenticeships are a great way of gaining skills, qualifications and experience and starting a career without having to study full-time. You will be earning whilst you are learning! This is an opportunity to work towards an industry recognised qualification whilst you are learning ‘on the job’ and it’s a great way to kick-st...
Business Administration SCQF Level 6 (Modern Apprenticeship)
Modern Apprenticeships are a great way of gaining skills, qualifications and experience and starting a career without having to study full-time. You will be earning whilst you are learning! This is an opportunity to work towards an industry recognised qualification whilst you are learning ‘on the job’ and it’s a great way to kick-st...
Online
Level 2 Certificate in Digital Marketing (TQUK)
This qualification aims to enhance learners' understanding of digital marketing. Upon successful completion, learners will gain insights into the fundamentals of digital marketing, its significance, and its role in driving business growth.Designed for individuals looking to expand their knowledge in digital marketing, this qualification i...
Level 2 Certificate in Principles of Customer Service (TQUK)
This online Customer Service course will enhance your understanding of customer service principles. It provides you with the essential knowledge needed by employers for a variety of customer service roles across different sectors. The course covers key areas such as managing information and supporting events, equipping you with the skills...
Level 2 Certificate in Information, Advice Or Guidance (TQUK)
Employers typically value candidates who can show an understanding of how to interact effectively with customers, clients, and colleagues. By studying this course, you will gain a thorough understanding of the key aspects of providing effective Information, Advice, and Guidance (IAG). The knowledge and skills you will acquire include sign...