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Dumfries and Galloway College Facility Services
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Work Based Training
Customer Service SCQF Level 6 (Modern Apprenticeship)
Modern Apprenticeships are a great way of gaining skills, qualifications and experience and starting a career without having to study full-time. You will be earning whilst you are learning! This is an opportunity to work towards an industry recognised qualification whilst you are learning ‘on the job’ and it’s a great way to kick-st...
Facilities Services Level 2
On completion of this VQ, candidates should be able to:
Establish and Monitor the facilities required by a client
Develop productive working relationships with colleagues and stakeholders
Ensure health and safety requirements are met in your area of responsibility
Plus 5 optional units
...
SVQ in Customer Service at SCQF Level 5
This is a work-based qualification with 2 mandatory and 5 optional units.On completion of this SVQ, candidates should be able to:
Communicate using customer service language
follow the rules to deliver customer service
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