BCS Foundation Certificate in Business Change


Course Overview

If you want to learn the main processes and the different techniques and skills used to deliver change management within an organisation, while gaining an entry-level certificate in Business Change, then this is the right course for you.

In this BCS Foundation Certificate in Business Change training course, you will gain the skills and abilities necessary to assist business change programmes in your company. You will also gain the knowledge required to plan business changes efficiently and effectively, like organising people, information, technology, and the different aspects of business change processes.

Throughout this course, you will:

  • Understand how to lead business change processes by using different information technology systems.
  • Be able to successfully carry out the business change.
  • Know the different principles, roles, processes, and approaches to implement business change.
  • Be able to coordinate the business with external and internal stakeholders and influences.

We’re proud of our excellent rating on Trustpilot, with over 13,000 reviews from our past students.

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Is the Foundation Certificate in Business Change suitable for me?

The BCS Foundation Certificate in Business Change is a great course for those who want to gain in-depth knowledge of the framework, techniques and processes that are necessary to understand to carry out business change effectively.

Many Business Managers, Business Analysts, Business Change Managers, Project Managers and members of their teams have highly benefitted from going on this course in the past.


How will the Foundation Certificate in Business Change course benefit me?

Today, businesses around the world are becoming more aware of the need for a Business Analyst to help them improve their organisational processes. Consequently, a career as a Business Analyst is a secure job with fantastic opportunities to progress in your career.

Working as a Business Analyst can be a lucrative job. In the UK, on average you will earn around £48,000 per year with the opportunity to work up to £70,000 at the top end of the career ladder.

If you want every day to be different, a business analyst role would be perfect for you. As a business analyst, you will be continuously scheduling your tasks daily and thinking of the best strategy to execute these tasks, with new tasks every day.

You will earn an internationally-recognised qualification in Business Analysis, opening up a wide range of career opportunities for you.

This course benefits from 1-year BCS membership worth £88, which is eligible from the moment you pass your first exam.

Benefits of this associate’s membership include:

  • Professional recognition
  • Career development
  • Networking
  • Knowledge and best practice
  • Exclusive discounts and offer


What jobs can I apply for after my Foundation Certificate in Business Change training?

Those who complete the BCS Foundation Certificate in Business Change, often get a job in the below job positions:

  • Trainee Change Management Consultant
  • Junior Change Manager
  • Business Analysis
  • Change Manager
  • Enterprise Architect
  • Business Architect
  • Consultant
  • Project Manager
  • Project Management Team Member
  • Strategy Planner

The average salary in the UK for a Business Analyst or Change Management professional is £46,000 per year.

(Source: Payscale)

Why Us

Why choose to study the Foundation Certificate in Business Change course with e-Careers?

We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 605,000 delegates globally, which has helped offer the highest quality training, and we have earned a 5-star rating on Trustpilot, from over 10,000 students.

By refining our processes, partner relationships, and course materials, we can offer high-quality training solutions for our delegates.

Syllabus & Exams

Foundation Certificate in Business Change Syllabus

Learning Outcomes

After this training you will be able to demonstrate an understanding of Business Change in the following areas:

  • Business Change Principles (5%)
  • Business Alignment (20%)
  • Business Improvement Definition (25%)
  • Business Change Design and Development (20%)
  • Business Change Implementation (15%)
  • Benefits Management and Realisation (15%)

Business Change Syllabus

Business Change Principles (5%)

  • Explain the degrees of business change
  • Venkatraman’s Business Transformation Model
  • Describe the business change lifecycle

Business Alignment (20%)

  • Identify the three aspects specific to an organisation with which any business change must align:
    • The external environment
    • The enterprise architecture

Business Improvement Definition (25%)

  • Explain the applicability, advantages and disadvantages of the following investigation techniques:
    • Interviews
    • Observation
    • Workshops
    • Scenarios
    • Surveys
    • Document analysis

  • Describe the techniques to analyse the root causes of problems
  • Fishbone (Ishikawa) diagrams
  • Mind Maps
  • Rich Pictures

Business Change Design and Development (20%)

  • Describe the POPIT (People, Organisation, Process, Information and Technology) model
  • People
  • Identify the people related areas to be considered within a Business
  • Change initiative
  • Describe types of organisational structures by:
    • Function geography or product
    • Flat and tall structures
    • Centralised and decentralised
    • Explain the impact of business change on team structures and roles

  • Process
  • Distinguish between a functional and process view
  • Distinguish between current (as is) and improved (to be) business process models.

Business Change Implementation (15%)

  • Explain business readiness assessment
  • POPIT model
  • Force Field Analysis
  • Kotter approach to change
  • Describe the process for implementing the solution
  • Implementation approaches

Benefits Management and Realisation (15%)

  • Describe benefits management process/lifecycle
  • Describe benefits categories
  • Describe the role of the Benefit Owner
  • Describe the contents of the benefits plan
  • Explain the purpose, conduct and outcomes of a benefits review

Foundation Certificate in Business Change Exam Details

Exam Format – Multiple-choice.

Number of questions – 40.

Duration – 60-mins.

Supervised – Yes.

Open book – No.

Pass mark – 26/40 (65%).

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