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Level 2 Certificate in Principles of Customer Service (TQUK)

This online Customer Service course will enhance your understanding of customer service principles. It provides you with the essential knowledge needed by employers for a variety of customer service roles across different sectors. The course covers key areas such as managing information and supporting events, equipping you with the skills...
This course can be accessed as OnlineRemote Learning

Level 2 Certificate in Lean Organisation Management (TQUK)

ILM Comms
This qualification will enhance your understanding of lean organisation techniques and the skills necessary to work efficiently within a team in the business sector. As part of your continuous professional development, this course offers the skills and knowledge required to implement lean organisation practices and business improvement st...
This course can be accessed as OnlineRemote Learning

Level 2 Certificate in Equality and Diversity (TQUK)

Understanding Equality and Diversity
Gain a deeper understanding of equality and diversity with this accredited distance learning course.Designed for both individuals and employers, this course helps develop essential skills for career advancement and progress in the workplace. It is ideal for those interested in improving social awareness and seeking diversity training, whe...
This course can be accessed as OnlineRemote Learning

Level 2 Certificate in Childhood Illnesses

This course is tailored for individuals currently working with children aged 0-5 years or those aspiring to start a career in childcare. The course covers a range of common illnesses that affect babies and young children, teaching you how to identify symptoms and manage the impact of these illnesses. Divided into several units, this cours...
This course can be accessed as OnlineRemote Learning

Reablement – Promoting Independence

Understanding a Reablement ApproachThis module introduces the principles and practice of reablement, an approach that focuses on helping individuals regain confidence, develop skills, and maintain independence in their daily lives. It is designed for those working in, or interested in working in, health and social care roles where support...
This course can be accessed as OnlineRemote Learning

Numeracy @ SCQF Level 5

Open learning student Numeracy
Delivered via Remote LearningSQA code: F3GF 11Ready to boost your confidence with numbers and data? This practical, remote-learning course is designed to help you master everyday numeracy skills that are essential in work, study, and life.Whether you're reading charts, solving problems, or making sense of graphs and tables, you'll learn h...
This course can be accessed as OnlineRemote Learning

Digital Leadership & Management

Dumfries and Galloway College Birds Eye View with criffel in the background
Digital tools are progressing at an unprecedented rate both in our personal and business lives, and it is easy to find ourselves behind the times and using dated methods that no longer achieve the best results. This is particularly true for managers and leaders, who need to adopt new processes and procedures from a technical aspect, but a...
This course can be accessed as Online

Applications of Mathematics National Award @ SCQF Level 5

A woman studying at a laptop
The purpose of the Applications of Mathematics National Award @ SCQF Level 5 course is to motivate and challenge candidates by enabling them to think through real-life situations involving mathematics and to form a plan of action based on logic" www.sqa.org.ukUndertaking this qualification will allow you to study maths in real-life contex...
This course can be accessed as Remote Learning

Introduction to Neuroscience and Self-Regulation in Early Years

Social Services Children & Young People
This new course combines two highly topical themes within child development and early years provision - neuroscience and self-regulation.This course is designed to give learners a gentle introduction to neuroscience, and share some of the remarkable insights it has given us in terms of how the infant brain develops and how this is affecte...
This course can be accessed as Remote Learning

Numeracy for Health and Social Care

Dumfries and Galloway College Birds Eye View with criffel in the background
This is an SCQF level 5 numeracy unit which has been contextualised specifically for thosewho may be considering a career in health and social care. It is one unit that requires anotional forty hours of mostly independent study.You will be able to interpret and apply numerical information all of which is based withineveryday activities in...
This course can be accessed as Remote LearningSchools