Find the right course for you
Dumfries and Galloway College Customer Service
Your search found 5 results in Customer Service
Selected Filters:
Short Courses
Worldhost – Principles of Customer Service
This course is aimed at people who are working in a customer service environment. Participants on this programme will gain invaluable skills and techniques that are the fundamentals of service professionalism and will be encouraged to take pride in what they do and where they live.WorldHost customer service training is an engaging experie...
Work Based Training
Facilities Services @ SCQF Level 5
This SVQ is designed for individuals who are currently employed in a facilities or workplace services role, such as facilities assistant, caretaker, cleaning supervisor or estates support staff.Upon successful completion, you will gain a recognised qualification which demonstrates that you have the skills, knowledge and practical abilitie...
SVQ in Customer Service at SCQF Level 5
This is a work-based qualification with 2 mandatory and 5 optional units.On completion of this SVQ, candidates should be able to:
Communicate using customer service language
follow the rules to deliver customer service...
SVQ in Customer Service at SCQF Level 6
On completion of this SVQ, candidates should be able to:
Demonstrate understanding of customer services
Demonstrate understanding of the rules that impact on improvemenst to customer service
Plus 5 optional units...
Online
Level 2 Certificate in Principles of Customer Service (TQUK)
This online Customer Service course will enhance your understanding of customer service principles. It provides you with the essential knowledge needed by employers for a variety of customer service roles across different sectors. The course covers key areas such as managing information and supporting events, equipping you with the skills...