ITIL® 4 Foundation Handbook

Introduction

What is the ITIL® Foundation Handbook?

The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.

We’re proud of our excellent rating on Trustpilot, with over 13,000 reviews from our past students.

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Course code

LIWA

Location

Varies

Price

£70

Who is it for

Is the ITIL® Foundation Handbook right for me?

The ITIL® Foundation Handbook is perfect for Managers, Practitioners, Vendors and Consultants, who wish to use this manual as a reference guide. It is also ideal for people who are undertaking the ITIL® Foundation course and who need supplementary materials to the course.

Careers

How will the ITIL® Foundation Handbook advance my career?

The ITIL® Foundation Handbook helps in providing a solid basis for advancing through the ITIL® qualification structure. It will help your career in service management immeasurably.

Why study with us

Why purchase the ITIL® Foundation Handbook from e-Careers?

  • Updated in line with the latest syllabus
  • From the official publisher of ITIL®
  • It will help you to prepare for the ITIL® Foundation exam
  • Describe the key principles and practices of IT service management
  • Relevant sections of the core publications
  • Available in English, German, Japanese, Russian and Finnish
  • Quality assured and endorsed by itSMF International
  • Manual can be used for reference throughout training and to refresh your memory
  • Books are exempt from VAT.

Course Details

What chapters does the ITIL® Foundation Handbook include?

  • Introduction to the ITIL® service lifecycle model
  • Overview of the ITIL® qualification structure
  • Service strategy
  • Service design
  • Service transition
  • Service operation
  • Continual service improvement

What does the ITIL® Foundation Handbook cover?

  • The key principles and practices of IT service management
  • Get an introduction to the ITIL® service lifecycle
  • Understand the ITIL® qualification structure
  • Learn about the core components of the ITIL® service lifecycle

PLEASE NOTE: Books are exempt from VAT.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Other Courses at DGC

PRINCE2® (6th edition) Practitioner – Virtual Classroom

e-careers the home of professional qualifications. Book Today!

Course Overview Over 1 million professionals across 150 countries have been successfully certified in PRINCE2, making this the most popular methodology used for project management. Designed by AXELOS, the skills learnt will ensure you can effectively manage any project. The PRINCE2 (6th edition) qualification will teach you the methodolog...

P3O® Practitioner

e-careers the home of professional qualifications. Book Today!

Course OverviewThe P3O Practitioner training course will teach you the skills and knowledge required to pass the Practitioner exam and work in this environment. This P3O course would suit individuals looking to show a high level of understanding of the P3O guidance.You will learn the knowledge of P3O guidance and will interact effectively...

PRINCE2 Agile® Foundation – Virtual Classroom

e-careers the home of professional qualifications. Book Today!

Course OverviewCombining two high-grade disciplines that consist of PRINCE2® and Agile® this qualification ensures businesses around the world have the necessary knowledge to carry out all projects successfully. PRINCE2 provides companies with a robust methodology while Agile adds core processes that can be implemented effectively...